Mobile Phone
0086-18931182796
Call Us
0086-311-85355387
E-mail
marketing@ximai.group

FAQ

FAQ

FREQUENTLY ASKED QUESTIONS

How does your factory control product quality?

Independent quality control team with 10 inspectors in our factory. Third party certificated and factory audit accepted. Third party quality control accepted.

Are you a manufacture or trading company?

We are a manufacturing factory who has over 20 year-manufacturer history in Concrete pump parts .

If you make poor quality goods, will you refund?

As a matter of fact, we won’t take a chance to do poor quality products. Meanwhile, we manufacture goods quality products until your satisfaction.

What about the payment terms?

You can make the payment to our bank account, Western Union or PayPal:

30% deposit in advance, 70% balance against the copy of B/L.

What's the lead time for mass production?

20-25days after Advance payment confirmed, can be negotiable.

How can I get the sample? What's the lead time?

Normally will be send in 7days. If need to open new Model, need another 10-15days more.

Is it possible to know how are my products going on without visiting your company?

We will offer a detailed production schedule and send weekly reports with digital pictures and videos which show the machining progress.

Where is your factory located? How can I visit it?

Our factory is located in Cangzhou City ,Hebei Province is Close to the Beijing City , the capital of China . 2 hours from Beijing City to our factory by car.

Do you provide OEM service?

OEM is welcome, We got a professional and creative R&D team, From the concept to finished goods, we do all ( design, prototype reviewing, tooling and production ) in the factory.

WANT TO WORK WITH US?